Get in Touch

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Find Us

8C4Q+2QP , Al Rayyan, Qatar

Support

Call: +974 5526 6743
Email: support@montonefloral.com

Working hours

Tus - Sun: 02:00 - 22:00

Have Any Question?

Have a question, feedback, or just want to say hello? We’d love to hear from you!

Frequently Asked Questions

All orders can be placed directly through our secure online boutique. Simply select your preferred arrangement, add a personalized message if desired, and proceed to our streamlined checkout. For bespoke event styling or large corporate inquiries, please contact our team via our inquiry form or WhatsApp.

Yes. While our curated collections are designed to showcase seasonal beauty at its peak, we welcome custom requests. Please contact our client experience team via WhatsApp at least 24 to 48 hours in advance so we can source specific premium stems and accommodate your exact design preferences.

Because we work with fresh, perishable materials and begin preparation quickly, changes or cancellations must be requested at least 2 hours prior to the scheduled delivery time. Please contact us immediately with your order number, and we will do our best to assist you.

Yes, we provide reliable, professional delivery service across Doha and its surrounding areas. To ensure your arrangements arrive in pristine condition, all flowers are transported in temperature-controlled vehicles handled by our dedicated delivery team.

Yes, we offer same-day delivery for select arrangements on orders placed before our daily cutoff time of [10 PM]. If you require urgent delivery after this window, please reach out to us directly via WhatsApp to check real-time availability.

During checkout, you will be able to select your preferred delivery date and a convenient time window. While we cannot guarantee an exact minute, our team works diligently to ensure every delivery arrives promptly within your chosen timeframe.

To ensure a seamless and secure transaction experience, we accept all major international credit cards (Visa, Mastercard) as well as local debit cards (NAPS). All local transactions are securely processed through our integrated local payment gateway, SkipCash.

With proper care, most of our premium arrangements will stay vibrant for 5 to 7 days, though certain delicate varieties may vary. Because we source only top-tier stems, we maximize the longevity of every bloom.

To extend the life of your arrangement, we recommend the following:

  • Keep the flowers in a cool, air-conditioned room away from direct sunlight, drafts, and heating vents.

  • For vase arrangements, change the water every two days and give the stems a slight angled trim.

  • For boxed arrangements, gently add a small cup of fresh water to the center of the foam base every morning.

Yes. Montone Floral partners with premium corporate brands, luxury showrooms, hotels, and private clients to provide sophisticated weekly floral subscriptions, media event styling, and bespoke installations. Please visit our Corporate Services page or email us directly to discuss your project vision.

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